Udaan Digital Solutions operates the website udaandigitalsolutions.in and provides website development, SEO, Google Ads/Meta Ads, social media marketing, branding, WordPress development, e-commerce, and custom digital solutions (“Services”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or engage us for Services.

1. Information We Collect

1.1 Information You Provide

• Name, email address, phone number, and company details submitted via contact forms, quote requests, or the “Get a Quote” / “Get Free Consultation” forms.
• Project details, business requirements, brand assets, login credentials, content, and other materials shared with us for the purpose of delivering Services.
• Billing and payment-related details when you purchase Services.
• Communications sent to us via email, WhatsApp, phone, or social media.

1.2 Information Collected Automatically

• IP address, browser type, device information, and pages visited, collected via cookies and analytics tools (e.g. Google Analytics, Google Search Console, Meta Pixel).
• Usage data such as time spent on pages, referral source, and interaction with forms and CTAs (e.g. “Get Free Consultation”, “Subscribe Now”).

2. How We Use Your Information

• To respond to consultation and quote requests and communicate about our Services.
• To deliver, maintain, and support website development, SEO, advertising, and marketing engagements.
• To send project updates, invoices, and service-related notices.
• To send newsletters or promotional updates (only where you have subscribed, e.g. via “Subscribe Now”), with an option to unsubscribe at any time.
• To improve our website, service offerings, and marketing effectiveness through analytics.
• To comply with applicable legal and regulatory obligations in India.

3. Sharing of Information

We do not sell or rent personal information. We may share information with:

• Service providers — hosting providers, payment gateways, email/SMS providers, and advertising platforms (Google, Meta) strictly to deliver Services.
• Legal authorities — where required by law, court order, or to protect our legal rights.
• Business transfers — in the event of a merger, acquisition, or sale of business assets.

4. Cookies

Our website uses cookies and similar tracking technologies to enhance browsing experience, remember preferences, and analyze traffic. You can control or disable cookies through your browser settings; disabling cookies may affect certain website functionality.

5. Data Security

We implement reasonable technical and organizational safeguards — including secure hosting, access controls, and confidentiality practices — to protect information shared with us, including client credentials, brand assets, and project data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal and project information for as long as necessary to provide Services, maintain business records, comply with legal obligations, and resolve disputes. Client project data (websites, campaigns, creative assets) may be retained for ongoing support purposes unless deletion is requested.

7. Your Rights

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal and contractual retention requirements.
• Withdraw consent for marketing communications at any time.

To exercise these rights, contact us at support@udaandigitalsolutions.in.

8. Third-Party Links

Our website and marketing campaigns may link to third-party websites and platforms (social media, client portfolios, ad platforms). We are not responsible for the privacy practices of such third-party sites.

9. Children’s Privacy

Our Services are intended for businesses and individuals above 18 years of age. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us